What is the first action to take when a linehaul arrives?

Greet the driver in person while maintaining social distance is the first action to take when a linehaul arrives because establishing a friendly and professional relationship with the driver is crucial for smooth operations and communication. Greeting the driver sets the tone for a cooperative interaction, which can greatly enhance the efficiency of the unloading process. It helps establish rapport and allows for any immediate concerns or questions to be addressed as soon as the driver arrives.

While checking the driver's documents, starting unloading, and calling the dispatch manager are important steps, they are typically subsequent actions that can follow after the initial greeting. Engaging with the driver first helps ensure that you can assess any potential issues or relay important information before diving into the logistical aspects of the arrival. By following this approach, operations can proceed more smoothly and effectively.